Our curated office furniture collections feature limited production runs to ensure quality control and design integrity. Should an item become unavailable after your purchase due to high demand or material constraints, we will notify you within 3 business days with these tailored options: (1) priority access to our upcoming collection featuring complementary office solutions, (2) full refund processed immediately through your original payment method, or (3) store credit with 15% bonus value for future purchases. This approach reflects our dedication to craftsmanship over mass production while maintaining our reputation for reliable office furnishings.
All prices are displayed in USD and final at checkout. We maintain transparent pricing for our premium materials and ergonomic engineering. In exceptional cases of pricing discrepancies (e.g., $800 executive desk listed as $80), we reserve the right to cancel orders and will notify you within 3 business days. For any canceled orders due to system errors, we offer a 20% discount code as compensation for the inconvenience, maintaining our brand's commitment to fair business practices.
Each office furniture order undergoes thorough quality inspection and protective packaging. Standard processing takes 3-5 business days, extending to 5-7 business days during peak seasons. You will receive detailed tracking information via email once your shipment is dispatched. For custom-configured items requiring additional assembly or finishing time, estimated delivery timelines will be clearly displayed during checkout to accommodate your office planning needs.
We partner with specialized freight carriers to ensure your premium office furniture arrives in impeccable condition. Domestic shipments typically require 10-18 business days after processing completion, while international deliveries may take 18-28 business days. All international shipments include comprehensive customs documentation with accurate product classifications and valuations to prevent logistical delays - crucial for our global clientele establishing professional workspaces.
We accept returns within 30 days of delivery for store credit or exchange. Products must be in original, unused condition with all protective packaging intact and components present. Return processing may take 12 business days after we receive your shipment at our warehouse. For quality assurance, all returned items undergo comprehensive inspection before approval. Customized or assembled furniture (clearly marked during purchase) are excluded from returns to maintain the integrity of made-to-order office solutions.
All design elements including product blueprints, technical specifications, and proprietary engineering concepts are protected intellectual property. Unauthorized commercial reproduction (including manufacturing similar designs or using technical drawings for third-party production) is strictly prohibited. We actively monitor and enforce these rights to preserve our brand's distinctive minimalist office furniture aesthetic and innovative ergonomic solutions.
Our office furniture specialists are available via email at [email protected] for any inquiries regarding product specifications, assembly instructions, or commercial purchases. Response time is typically within 3 business days (may extend to 5 days during high-volume periods). For urgent matters concerning existing orders or delivery coordination, please include your order number in the subject line. We value detailed communication that matches our brand's methodical approach to office environment optimization.
